Privacy Policy

We collect information you provide directly, information collected automatically, and information from third parties.

We may use information to:

• Provide, operate, maintain, and improve CandorVox.
• Create and manage user accounts.
• Publish and display reviews, ratings, comments, company responses, and related content.
• Moderate content and enforce our Terms of Use.
• Verify authenticity of reviews or company representatives.
• Detect and prevent fake reviews, spam, fraud, abuse, scraping, harassment, and platform manipulation.
• Provide search, filtering, ranking, recommendations, and comparison tools.
• Generate aggregated insights about hiring processes.
• Allow companies to claim profiles, respond to reviews, and access business tools.
• Process payments and manage subscriptions.
• Send service-related messages, notices, security alerts, and support responses.
• Send marketing or product updates where permitted by law.
• Personalize your experience.
• Analyze usage, performance, and product trends.
• Debug errors and improve security.
• Comply with legal obligations and respond to lawful requests.
• Protect the rights, safety, and integrity of CandorVox, users, companies, and the public.

CandorVox is a public or semi-public platform. Reviews, ratings, comments, company responses, profile information, badges, and other submitted content may be visible to other users, search engines, companies, and the public.

If you post anonymously or pseudonymously, we may still collect account, device, verification, or usage information internally. Anonymous posting does not mean CandorVox has no information about your account or activity.

Do not include information in public content that you do not want others to see.

We may create aggregated, anonymized, or de-identified information from user content and activity. For example, we may publish or provide insights such as:

• Average communication scores.
• Common candidate concerns.
• Ghosting trends.
• Interview-round averages.
• Salary transparency patterns.
• Candidate sentiment by company, role, industry, or location.

We may use or share aggregated or de-identified information for business, research, analytics, platform improvement, reporting, marketing, or commercial purposes where permitted by law.

We may share information in the following ways.

CandorVox may use cookies, pixels, SDKs, local storage, and similar technologies to:

• Keep you signed in.
• Remember preferences.
• Understand usage.
• Improve performance.
• Measure marketing campaigns.
• Detect abuse and prevent fraud.
• Personalize content or features.

You may be able to manage cookies through your browser or device settings. Some features may not function properly if cookies are disabled.

CandorVox may use analytics tools to understand how people use the Service.

CandorVox may also display limited advertising or sponsored content. If we use advertising technologies that involve sharing personal information, targeted advertising, or cross-context behavioral advertising, we will provide notices and choices where required by applicable law.

Sponsored content or paid placements should not determine whether lawful negative reviews are removed.

CandorVox may use automated systems, machine learning, or AI-assisted tools to help:

• Detect spam, fake reviews, abuse, or suspicious activity.
• Flag content for moderation.
• Summarize themes from reviews.
• Improve search and recommendations.
• Assist customer support.
• Generate aggregated insights.

Automated tools may make mistakes. CandorVox may use human review where appropriate, especially for content moderation, appeals, verification, or policy enforcement.

We keep personal information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, maintain security, and support legitimate business purposes.

Retention periods may vary depending on the type of information. For example:

• Account information may be kept while your account is active.
• Public reviews may remain available unless removed under our policies or applicable law.
• Verification information may be retained for a limited period or as needed for fraud prevention, disputes, or legal compliance.
• Logs and analytics data may be retained for security, diagnostics, and product improvement.
• Payment records may be retained as required for accounting, tax, and compliance obligations.

If you delete your account, some information may remain where permitted or required by law, including public content, de-identified information, moderation records, security logs, legal records, and backup copies.

Depending on your location and applicable law, you may have choices to:

• Access personal information.
• Correct inaccurate personal information.
• Delete certain personal information.
• Object to or restrict certain processing.
• Opt out of certain marketing communications.
• Opt out of certain targeted advertising or sale/share of personal information where applicable.
• Request a copy of certain personal information.
• Withdraw consent where processing is based on consent.

To make a request, contact us at privacy@candorvox.com.

We may need to verify your identity before fulfilling certain requests.

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know, access, correct, delete, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

CandorVox may collect the following categories of personal information:

• Identifiers, such as name, email address, username, IP address, and device identifiers.
• Internet or network activity, such as usage data, search activity, and interactions.
• Commercial information, such as subscription or payment-related records.
• Professional or employment-related information, such as company, role applied for, hiring-process information, or company representative information.
• Geolocation information, such as approximate location based on IP address.
• User-generated content, such as reviews, comments, and company responses.
• Inferences, such as platform preferences or hiring-experience trends.
• Sensitive personal information, only if you choose to provide it or where necessary for security, verification, or legal compliance.

CandorVox does not intend to collect sensitive personal information in public reviews and asks users not to submit it.

To exercise California privacy rights, contact us at privacy@candorvox.com.

If CandorVox sells or shares personal information as defined by California law, we will provide a “Do Not Sell or Share My Personal Information” link or mechanism where required.

CandorVox may be operated from the United States or other locations. If you access the Service from outside the United States, your information may be transferred to, stored in, or processed in countries that may have different data-protection laws than your country.

If CandorVox is subject to the GDPR, UK GDPR, or similar laws, we will process personal information based on applicable legal bases, such as consent, contract performance, legitimate interests, legal obligations, or protection of rights and safety.

Depending on your location, you may have rights to access, correct, delete, restrict, object, port data, withdraw consent, or lodge a complaint with a data-protection authority.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no system is completely secure. We cannot guarantee that information will always remain secure, private, or available.

You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been compromised.

CandorVox is not intended for children under 18. We do not knowingly collect personal information from children under 18.

If you believe a child has provided personal information to CandorVox, contact us at privacy@candorvox.com, and we will take appropriate steps to remove the information.

If you use CandorVox on behalf of a company, we may collect your name, work email, job title, company affiliation, profile-management activity, responses, billing information, and communications with CandorVox.

Company users must not use CandorVox to identify, retaliate against, harass, or pressure reviewers.

To protect trust and safety, CandorVox may process information to detect fake reviews, coordinated campaigns, conflicts of interest, duplicate accounts, suspicious posting patterns, incentivized reviews, automated submissions, or abuse.

This may involve reviewing account activity, device information, IP addresses, verification materials, content patterns, reports, and moderation history.

We may send you:

• Account-related messages.
• Security alerts.
• Review or moderation updates.
• Company response notifications.
• Product updates.
• Marketing communications, where permitted.

You may opt out of marketing emails by using the unsubscribe link or contacting us. You may still receive service-related messages.

CandorVox may link to third-party websites, employers, job boards, payment processors, analytics services, or other platforms.

We are not responsible for third-party privacy practices. Please review their privacy policies before providing information.

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice where required by law, such as by posting an updated policy, changing the effective date, sending an email, or displaying an in-app notice.

Your continued use of CandorVox after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

If you have questions, requests, or concerns about this Privacy Policy, contact us at:

• Randeivu LLC d/b/a CandorVox
• Email: privacy@candorvox.com
• Website: https://candorvox.com